FAQ about J Ergo( Standing desk supplier)
There may some frequently asked questions about J Ergo, as well as some information about standing desk manufacturers. Let’s check the bellow answers for your reference.
01 What’s your MOQ (Minimum Order Quantity)?
Normally our MOQ of standing desk is 50pcs, standing desk converter is 50 sets, monitor mount is 100 sets. But we know all business grow from small, we are supporting for trial orders with less than MOQ when needed.
02 What about the lead time ?
Technically, our production lead time is about 25-30 days, and 35-45days when production line is busy. If there is any emergency, we could help to coordinate the schedule.
03 What’s warranty ?
For electric standing desk, we offer 5 years for both the frame and the motor.
For pneumatic standing desk, we offer 5 years for both the frame and gas lift components.
For monitor mount, we offer 1 year, but it can be extended with our VIP customers.
04 Do you sell frames only or along with desktops ?
Normally we just sell desk frames to our customers, and they will purchased desktop locally according to their projects. But we also have solid resources for desktop if needed.
05 What’s the transportation options for shipping my goods?
We will arrange Express for the sample order like UPS / FedEx / DHL / TNT. For bulk orders, we will ship by sea
06 Why should we choose your company over others?
You have the choice of numerous professional , knowledgeable, and competent standing desk manufacturers committed to serving their clients. We feel we’re one of them.
Other than listing all the reasons we think you should choose us, we thought it would be a better idea to ask our existing clients why they choose and decided to stay with our company.
You can call our clients and see if they are willing to serve as third-party testimonials for our work. I think you’ll enjoy listening to what they say.
Are We The Right “Fit” For You?
Why should you choose to work with us is not because how good we are boating or how cheap our product seems to be.
It is because our offer bridges you needs and our solution addresses your pain.
It is because our product is able to achieve your desired result and performance.
It is because our market positioning matches yours and our commitment resonates with you.
It is because our competence to work out a proposal that springs a “before VS after” clears your worries.
It is because our market performance and customers referral allow for your joined trust.
07 You first sold to Company A in United States. They then bought from BCD(My competitor)-Do you know why?
Many of our current customers have used different suppliers in the past because each supplier could offer products of their unique feature and advantage that cater to whatever their needs are right at the time.
We have also met customers(From US/ Australia/UK/India) who bought (competitor A/B/C) standing desk then divert to us. So there could be the reason behind the table.
08 Do you have any customer in (Country name)? Can you share their names?
I am afraid we are not able to disclose their names because they require privacy and have signed a NDA agreement with us. We owe a duty of care to our clients to prevent any risk of harm.
If we can work together, we will also keep all for your information safe. Thanks for your kind understanding.
09 Can you offer us a discount?
We do have discount program for our VIP customers who reach a certain amount per year. It is always motivated to inspire our customers completing high sales volume achieve win-win situation.
10 Why your product is so cost-effective?
With our mission to help our customers cut down converting costs, we don’t believe in over-priced strategy.
Different manufacturers have different advantages on manufacturing cost, the supply chain behind them is also different. We improve the competitiveness on finish product costs by actively seeking best possible advantage products from standing desk manufacturers.
The nature of business is all about the people. We have the key partner to access to the whole supply chain and introduce the most competitive products among those standing desk manufacturers.
11 How do you ensure product quality?
We never settle on quality with low prices to win the orders, it is not a long term business, but just one time sell/buy deal.
We have our strict SOP on manufacturing process inspection on site by our staff.
Standing desk are also tested for their performance, speed, loading capacity and stability by final quality control teams before delivery. Moreover, our component providers run additional test procedures for their products on our standing desks.
This ensures quality product and timely delivery you can count on.
We have proven track record of creating smart, go-to-market solutions——all supported by a robust Quality System.
12 What do you think of Loctek (Your competitor)?
Loctek is a great company, and yes big company as well.
In fact, we share some mutual customers.
There is not one company can meet all markets or needs. There should be some segment markets we could penetrate on.
Loctek has strong brand awareness and presence on US online sales, i have to say they are doing very well on marketing.
